Shipping Policy

Thanks for shopping with us! Here’s how we handle shipping for our ear pads and related accessories.

Processing time

Orders are typically processed within 1–2 business days after you place them. Once your order ships, you’ll receive a confirmation email with tracking information.

Estimated delivery times

• Domestic (United States): 3–7 business days after dispatch.
• International: 7–21 business days after dispatch. Delivery times may vary by country and carrier.

Shipping rates

Shipping charges are calculated at checkout based on your location and chosen shipping speed.

Tracking

Tracking numbers are emailed once your order ships. You can also view status in your Order History.

Shipping restrictions

We ship to most locations worldwide. If your country isn’t supported, contact us at admin24365@proton.me and we’ll help find a solution.

Customs, duties, and taxes

International orders may be subject to duties and taxes upon delivery. These are determined by your country’s customs rules and are the responsibility of the recipient. We’re not liable for any additional charges charged by your local carrier or customs office.

Lost or damaged packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery and include your order number and photos of any damage. We’ll work with you to resolve the issue quickly.

Questions

If you have any questions about your shipping, email us at admin24365@proton.me.

Returns and exchanges: For policies on returns and exchanges, please see our Returns Policy: Returns Policy.